Privacy Policy

Effective Date: 1 Nov 2024

At Roots of Majesty, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information:
When you interact with us, we may collect personal details, including:

  • Your name

  • Email address

  • Phone number

  • Any information you voluntarily provide when booking an appointment or submitting a form.

1.2 Non-Personal Information:
We may collect non-identifiable data, such as:

  • IP address

  • Browser type and version

  • Pages visited on our website

  • Time and date of your visit

1.3 Sensitive Information:
If you share health-related information during consultations or booking, this will only be used for providing safe and effective services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, personalise, and improve our services.

  • To process bookings and respond to inquiries.

  • To send promotional materials or updates about offers (only if you’ve opted in).

  • To comply with legal obligations and ensure your safety during treatments.

3. Sharing Your Information

We value your trust and do not sell, rent, or trade your personal information. Your data may only be shared in these cases:

  • With third-party service providers (e.g., booking software or email marketing tools) to support our services.

  • When required by law or to protect our legal rights.

4. How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive information.

  • Regular monitoring for security breaches.

  • Access control to restrict unauthorised access to your data.

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies may collect data such as:

  • Website usage statistics

  • Preferences for site functionality

You can modify your browser settings to reject cookies, though this may affect certain website features.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request details about the personal data we hold.

  • Correction: Update inaccurate or incomplete information.

  • Deletion: Request the removal of your personal data where applicable.

  • Opt-Out: Unsubscribe from promotional communications at any time.

To exercise these rights, contact us at hello@rootsofmajesty.com.

7. Retention of Data

We retain your personal data only as long as necessary to provide our services or as required by law.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their policies.

9. Advertising - Custom & Lookalike Audiences

We may use the information you provide, such as your email address, to create custom and lookalike audiences on advertising platforms like Meta (Facebook/Instagram), Google, and TikTok. This allows us to deliver targeted ads tailored to your interests.

  • Data Security: Your data is securely hashed (anonymised) before being uploaded to these platforms to protect your privacy.

  • Purpose: Custom audiences help us reach individuals who are most likely to benefit from our services, improving the relevance of our advertising.

  • Opt-Out: If you prefer not to have your data used for custom or lookalike audience targeting, you can contact us at hello@rootsofmajesty.com

  • Third-Party Platforms: For details on how these platforms handle your data, please refer to their privacy policies:

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with the effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: